Frequently Asked Questions
Everything you need to know about finding your perfect fit and shopping with Rago.
How do I determine my correct size in Rago Shapewear?
To find your perfect fit, we recommend measuring your waist, hips, and bust using a soft measuring tape. Compare these measurements to our detailed size chart located on each product page. If you are between sizes, we suggest sizing up for the most comfortable experience.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. For hygiene reasons, garments that show signs of wear or do not have the original packaging cannot be returned.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days, while international shipping times vary by location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my shapewear to ensure it lasts?
To maintain the compression and elasticity of your Rago garments, we recommend hand washing in cold water with a mild detergent and hanging them to air dry. Avoid using bleach or machine dryers.
Is your packaging discreet?
Yes, all Rago Shapewear orders are shipped in plain, discreet packaging to ensure your privacy from the moment it leaves our warehouse to your doorstep.